Role Overview

EDMO is hiring a Senior AI Lead to own and scale our AI stack across document intelligence, conversational intelligence, and data intelligence. You will turn prototypes into robust, production-grade capabilities that integrate deeply with customer systems and meet strict standards for scale, reliability, and security. You will work closely with product and engineering leadership, lead a small high-performing AI team, and directly influence how universities and institutions experience EDMOs platform.

Key Responsibilities

AI Strategy & Architecture :
Define and own the end-to-end AI architecture across document, conversational, and data intelligence.
Design multi-tenant, cloud-native AI services optimized for performance, cost, and reliability.
Establish standards for prompt engineering, tool/agent orchestration, RAG, fine-tuning, evaluation, and monitoring.
Translate product requirements into explicit technical designs, milestones, and delivery plans.
Document Intelligence :
Lead design and implementation of document understanding pipelines for transcripts, forms,



financial docs, policies, and knowledge bases.
Build capabilities for OCR, layout analysis, entity extraction, classification, validation, and summarization.
Implement retrieval-augmented generation over large document corpora, including indexing, chunking, and relevance tuning.
Define quality metrics and automated evaluation suites to continuously improve accuracy, robustness, and latency.
Conversational Intelligence :
Own the architecture of production-grade chat and voice assistants across web, mobile, and telephony channels.
Design agentic workflows combining LLMs, tools/APIs, memory, and business rules to support complex student and staff journeys.
Implement guardrails, policies, and UX patterns to minimize hallucinations and ensure safe, compliant responses.
Set up a rigorous evaluation framework for conversation quality, containment, user satisfaction, and escalation performance.
Custom

📌 Edmo - Senior AI Lead - Conversational & Data Intelligence (Pune)
🏢 Edmo
📍 Pune