Job Overview & Responsibilities
Position - Senior Operations Specialist -Microsoft copilot studio and data operations
Location - Bangalore, India (In office Hybrid)
Experience - 6 to 9years
Responsibilities
Microsoft Copilot Studio & Automation
Design, build, deploy, and maintain Microsoft Copilot Studio agents to support business and operational processes.
Gather business requirements and translate them into effective conversational AI solutions.
Monitor agent performance, identify improvement opportunities, and optimize user experiences.
Collaborate with business stakeholders to automate repetitive tasks and improve operational efficiency.
Data Analysis & Reporting
Extract, analyze, transform, and validate data from multiple business systems.
Develop recurring and ad-hoc operational reports, dashboards, and executive summaries.
Perform data cleansing, manipulation, and reconciliation to ensure data accuracy and consistency.
Generate insights and recommendations to support business decision-making.
Establish data governance and reporting best practices.
Operations Excellence




Support business operations through process standardization, automation, and continuous improvement initiatives.
Partner with cross-functional teams across Finance, Sales Operations, Delivery, and Leadership.
Identify operational bottlenecks and recommend scalable solutions.
Create and maintain process documentation, SOPs, and reporting frameworks.
Stakeholder Management
Work closely with US-based teams from the Bangalore office and provide operational support during overlapping business hours.
Present findings and recommendations to leadership and key stakeholders.
Drive alignment across teams to ensure successful project execution.
Qualifications
6-10 years of experience in Operations, Business Operations, Data Analytics, Sales Operations, or related fields.
Experience managing 1-5 employees supporting operational activities.
Hands-on experience with Microsoft Copilot Studio, including creating

📌 Sr Operations Specialist – Microsoft Copilot Studio (Bengaluru)
🏢 Mythics
📍 Bengaluru