Job Title: Reinsurance Operations Associate

Reference Code: 133519

Department: Customer Success, Service & Operations

Role Category: Customer Success, Service & Operations – Other

Industry Type: Insurance

Employment Type: Full Time, Permanent

About the Role

We are looking for an agile, motivated, and dedicated individual to join our APAC Property and Casualty Operations Team in Bangalore as a

Reinsurance Operations Associate.

The APAC Operations team is part of the P&C; Reinsurance Division, managing in-force reinsurance business end-to-end. In this role, you will be responsible for reinsurance accounts and claims handling, ensuring full contractual compliance. You will work within a structured policy and process framework, with the opportunity to suggest improvements.

The position includes managing a portfolio of APAC clients and collaborating with internal and external partners in a dynamic, evolving environment.

Key Responsibilities

- End-to-end processing of reinsurance accounts including premiums, claims, brokerage
- Ensure accuracy in financial transactions and adherence to process, quality, and control standards
- Timely and accurate handling of claims, including proper indexation and data capture
- Maintain portfolio financials and ensure timely fund collection (Accounts Receivable)
- Manage follow-ups and escalate unresolved issues appropriately
- Ensure compliance with all internal, external, and regulatory reporting requirements




- Effectively manage own workload to meet service and business expectations
- Engage directly with internal partners and external clients to resolve operational issues
- Ensure qualified client communication and take ownership of service quality
- Collaborate across teams, functions, and geographies to meet internal client needs
- Perform additional tasks as assigned by the Line Manager

About the Team

You will be part of a skilled and motivated team of Technical Accountants, Claims Examiners, and Operations Associates supporting APAC reinsurance portfolios. The team collaborates daily across regions and shares a continuous improvement mindset, aiming to deliver efficient and risk-aware services to clients and internal stakeholders.

About You

- Bachelor's degree in Finance, Accounting, Insurance, or related fields
- At least 2 years of experience in reinsurance, insurance, banking, accounting, or finance operations
- Proficient in Microsoft Office; strong numerical aptitude
- Strong verbal and written communication skills
- Self-motivated team player with a high sense of accountability and commitment
- Capable of working effectively in a team, including in virtual or cross-functional setups
- Able to challenge the status quo and manage multiple business partners
- Exposure to digital tools, automation, or big data is a plus
- Insurance/Finance-related certifications are an added advantage

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