Manager who will manage end-to-end vendor governance and resource procurement operations
. The role requires strong stakeholder coordination, vendor management expertise, commercial negotiation skills, and the ability to lead a small team while ensuring timely delivery within defined SLAs.
Key Responsibilities
Vendor Governance &
- Management
- Manage end-to-end vendor governance strategies across regions/countries
- Onboard, train, and engage vendors on an ongoing basis
- Monitor vendor performance using defined KPIs and scorecards
- Drive continuous improvement in vendor productivity and compliance
RFx &
- Commercial Management
- Lead and manage RFQ, RFP, and RFI processes for vendors
- Handle country-wise rate negotiations and rate closures
- Work on SLAs, SOWs, SOPs, and ensure adherence by vendors
- Manage contract-related documentation and compliance
Resource Planning &
- Delivery
- Own end-to-end resource planning and allocation
- Ensure timely delivery of resources within agreed SLAs
- Coordinate closely with internal stakeholders to understand demand
- Proactively manage risks, delays,
and escalations
Catalog &
- Process Management
- Manage vendor and rate catalogues end-to-end
- Ensure data accuracy and regular updates
- Drive process standardization and documentation
Team &
- Stakeholder Management
- Manage and mentor a team of 4–5 members
- Handle internal and external stakeholder management effectively
- Lead escalation management and resolution
- Act as a single point of contact for vendor-related matters
Required Skills &
- Competencies
- Robust experience in vendor governance and procurement