At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily chance to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
About you and this role
As an eBusiness IT Analyst, you will apply functional and technical knowledge to support digital commerce capabilities (EDI, chemXML, JSON, OCR solutions, P2X etc.), solve business process and system issues and help deliver reliable eBusiness solutions for Dow.
In this role, you will collaborate closely with the eBusiness team, business partners and external vendors to understand requirements,
deliver solutions and support successful implementations. Our eBusiness implementations consist of customers, vendors and logistics providers. The analyst serves as both the project manager and implementer for projects and coordinates with our external vendors and partners.
You will help analyze and resolve business and SAP issues, review information from multiple sources and use established guidelines to recommend practical solutions. Your work will support customer, operational, project and service activities within the eBusiness team and related business teams. You will have opportunities to grow your expertise while contributing to digital commerce initiatives across Dow.
Responsibilities
EDI and OCR Partner Onboarding – Support onboarding activities for EDI and OCR partners, including coordination, requirements review, testing, validation and issue follow-up.
Requirements Analysis – Gather, documen