Job Summary
We at NetApp Inc. are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems with respect to NetApp Storage. Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems. If you’re a motivated self-starter, possess solid customer service and technical problem-solving skills; and be someone whoembraces challenges. simply, we’d like to meet you.Job Requirements

Demonstrates excellent troubleshooting skills with a strong passion for problem-solving and investigation
Possesses a solid understanding of Storage Hardware Architecture, including Partitioning and RAID
Exhibits comprehensive knowledge of Operating Systems, such as Microsoft Windows and Linux
Brings extensive troubleshooting experience with Ethernet, TCP/IP routing, Multipathing, FC/FCoE, and iSCSI protocols
Holds practical expertise in managing FC and IP switches from vendors like Cisco and Brocade




Capable of identifying and resolving Storage/Host connectivity issues efficiently
Skilled in diagnosing complex problems and delivering root cause analyses across intricate application stacks, operating systems, network switching, and storage components
Familiar with popular hypervisors, e.g. VMware ESXi/vSphere
Experience in sizing, performance analysis, and troubleshooting of data storage systems; host appliance experience is an added advantage
Knowledgeable about cloud provider configurations and troubleshooting in multi-protocol environments
Proficient in Unix (linux) operating systems
Familiarity with the NetApp product portfolio and practical working knowledge is beneficial
Hands-on experience with Enterprise Storage solutions
Understands block storage systems
Possesses knowledge of S3 cloud storage concepts
Demonstrates experience with Docker containers
Proficient in Linux scripting languages, including B

📌 Technical Support Engineer (Bengaluru)
🏢 NetApp
📍 Bengaluru