Specialist - BCM - Mortgage & Loan Origination Services
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a rapid-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.
Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities: Manage and execute loan servicing activities, ensuring accuracy and timeliness in all tasks. Provide exceptional customer support, addressing loan inquiries and resolving issues efficiently. Collaborate with cross-functional teams to guarantee precise and timely processing of loan servicing requests. Conduct quality checks on loan documentation and data to maintain compliance and accuracy. Analyze loan servicing metrics and trends to identify opportunities for operational improvements. Stay updated on industry regulations and best practices, ensuring all loan servicing operations are compliant. Contribute to process enhancement initiatives, streaml