Skill required: Case Management - Employee Data Process Design
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
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What would you do? Data entry in HR1S and managing service request via Oracle Helpdesk. • Update HR1S systems, which include,



but not limited to internal and client-based applications with HR transactions • Double-check all work before submission to ensure accuracy • Extract, Analyse and Deliver the output report to ensure data has been processed accurately • Must have clear understanding of the existing matrices in the process, how they are measured. e.g. SLA, KPI • Complete tasks within the assigned time frame (SLA) to ensure timely delivery • Communicate with the requestor via Helpdesk to receive accurate information to proceed with the service request • Reviews all input to ensure data is compliant with standard operation procedure practices • Escalate issues and seek advice when faced with complex issues/problems • Stick to established processes and guidelines like Localisation documents to ensure consistent, accurate results, leverage tools, checklists, or templates provided to ensure work is done correctly • Propose process improvements to enhance efficiency, accuracy, and controls contributing We Innovate Initia

📌 HR Service Delivery Associate (Bengaluru)
🏢 Accenture
📍 Bengaluru