Job Title: S2P Solution Associate Specialist
Location: Hyderabad
About the job:
Sanofi is an cutting-edge global healthcare company headquartered in Paris, France with one purpose: Chase the miracles of science to improve people’s lives. We are dedicated to making a positive impact on the lives of the patients and families we serve, and we accomplish our goals through world-class research and with the compassion and commitment of our employees.
The company is focused on accelerating development to deliver breakthrough medicines and vaccines to patients, delivering excellence though Diversity.
Sanofi operates in 90 countries with 91 000 employees worldwide, working in 59 manufacturing and 20 Research & Development (R&D;) sites. In 2022 business net income was €10.3 Billion, delivered by 4 Global Business Units: Specialty care, Consumer Healthcare, Vaccines & General Medicines.
Sanofi covers major therapeutic areas, including immunology, cardiovascular, diabetes, oncology, rare diseases, etc.
Main responsibilities:
Operational Support & Issue Triage:




Provide first-line support for vendor-related inquiries, following established procedures to resolve routine issues.
Assist in troubleshooting basic issues within enterprise systems like Coupa, SHIFT, and Salesforce.
Accurately log all incoming requests and issues, ensuring all necessary information is captured.
Escalate complex or non-standard issues to the Project Specialist or Manager for resolution.
Process Adherence & Documentation Support:
Follow established SOPs and work instructions to execute tasks related to the vendor enablement lifecycle.
Assist in maintaining process documentation, ensuring guides and work instructions are up to date with minor changes.
Support the team by helping to prepare materials for process improvement workshops or meetings.
Assist in tracking operational metrics by collecting and inputting data into dashboards and reports.
Stakeholder & Vendor Communication:
Serve as an initial point of c

📌 P Solution Associate Specialist (Hyderabad)
🏢 Sanofi
📍 Hyderabad