Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a versatile work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
JOB SUMMARY:
The Suspense Recon Specialist is responsible for reconciling various G/L accounts, incoming contributions/loan repayments from plans and participants, and all withdrawals. Ensures the suspense are accurately resolved in a timely manner as per the set procedures. Ensure daily reconciliation of aged suspense for assigned company codes, detailing outstanding reconciling items.



Regular follow-up/escalate and reach out to associated teams to resolve the age break.
DUTIES / RESPONSIBILITIES / ESSENTIAL FUNCTIONS:
Research discrepancies, work with internal partners for solution of aged suspense items.
Discrepancies will be discovered through reconciliations of system balances to information received from SAP and internal teams
Completes periodic reports documenting variance root cause and resolution.
Verifies problem resolution on a timely and accurate manner.
Follows up with appropriate teams regarding unresolved outstanding suspense and clear suspense within 30 days.
Reconcile steps as documented within standard operating procedures.
Assists internal teams with research on complicated discrepancies
Complete all daily, monthly, and ad-hoc tasks and reporting accurately
Escalate all issues promptly and effectively
Shift Timing: 4:30 PM to 1:30 AM IST – Monday to Friday
QUALIFICATIONS:
Bachelor’s degree in finance and a

📌 Specialist Monetary Control (Bengaluru)
🏢 Empower
📍 Bengaluru