Join Us
At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us
Role Overview:
As Developer Lead, you will collaborate with engineering, finance, and operational stakeholders to oversee workflows, document technical solutions, and resolve partner issues through advanced troubleshooting.
Position Responsibilities:
Manage and develop a technical team of operations and analysts while ensuring balanced workload distribution.
Oversee the end-to-end team queue, case management systems, and overall project accountability autonomously.
Establish, maintain, and optimize playbooks, training programs, and feedback loops to hit team KPIs.
Maintain seamless coordination across multiple cross-functional teams to align outputs with core business goals.
Monitor operational SLAs, address workflow risks, and manage escalations to higher support tiers.




Perform technical configuration and code testing to deploy and validate recent payment services.
Lead strategic talent development through continuous coaching, mentorship, and long-term succession planning.
Transform operational metrics into actionable insights for leadership while proactively implementing contingency plans to ensure system service continuity.
Required Skills:
BA/BS degree in a technical discipline, preferably Computer Science, or equivalent practical experience.
Overall 10–12 years in technical troubleshooting, including a minimum of 5 years in people management.
Proficient with Google WorkSpace, SQL, Python, HTML, Linux operating systems, regular expressions, and ETL data analytics pipelines.
Foundational knowledge of AI principles to apply AI tools for data synthesis and trend analysis.
Proven ability to autonomously design, lead, and project-manage multiple technical initiatives simultaneously.
Exceptional written and oral English

📌 Developer Lead (Hyderabad)
🏢 Google Operations Center
📍 Hyderabad