Who we are looking for
We are seeking a seasoned Business Process Management (BPM) leader who can scale and industrialize process mapping and procedure management across a complex, global financial institution. This role is critical to delivering the firm’s 2026+ BPM strategy, including enterprise-wide process recertification, centralization of SOPs and supporting procedures, and stronger integration of risk, controls, and regulatory governance into business-as-usual operations.
What you will be responsible for
Reporting to the VP – Business Process Management, the AVP will play a hands-on leadership role in driving the next phase of BPM maturity across Global Delivery. The role acts as a custodian of process integrity, ensuring process maps and procedures are trusted management tools.
Key Responsibilities
Lead enterprise‑scale process mapping, remediation, and recertification programs using ARIS, ensuring complete and consistent end‑to‑end coverage across assigned business areas.
Set, enforce, and continuously improve governance standards for documentation quality,



recertification cycles, version control, and change management across process maps, SOPs, and controlled documents.
Provide oversight to ensure that process maps, SOPs, supporting procedures, risks, and controls are tightly aligned, accurate, and audit‑ready at all times.
Oversee SOP and supporting procedure reviews within the central procedure inventory ,ensuring adherence to enterprise standards, regulatory expectations, and documentation best practices.
Manage delivery against annual and multi‑year BPM roadmaps, balancing BAU recertification requirements with strategic transformation initiatives.
Lead, coach, and develop a high‑performing BPM and procedure review team, building solid execution discipline, ownership, and quality mindset.
Facilitate senior‑level stakeholder workshops to drive ownership, adoption, and sustained use of BPM standards and documentation as core management tools.
Sponsor and

📌 Business Process Management (Bengaluru)
🏢 State Street
📍 Bengaluru