Job Description Summary
LI-Onsite
Location: Hyderabad

Imagine shaping the digital backbone behind life-changing cell and gene therapies. As an Associate Director, Solution Design Expert (Advanced Therapies), you will transform complex business needs into innovative Salesforce-based solutions that support CellChain™, Novartis' platform for managing the end-to-end journey of personalized therapies. Working with global stakeholders, you will lead solution design initiatives that are secure, scalable, compliant, and patient-focused, helping deliver breakthrough treatments to patients around the world.

Job Description
Key Responsibilities
Lead end-to-end solution design for Salesforce-based capabilities supporting advanced therapy business processes.
Translate business requirements into scalable, compliant, and fit-for-purpose technology solutions.
Drive scoping assessments and feasibility evaluations to shape project direction and delivery outcomes.
Partner with global stakeholders to gather requirements and align solutions with business priorities.




Ensure designs deliver exceptional user experiences while adhering to enterprise architecture standards.
Champion security, compliance, and quality standards throughout solution design and deployment activities.
Collaborate with project, operations, and development teams to plan, review, and support deployments.
Essential Requirements
Extensive experience designing and delivering technology solutions for global, large-scale business initiatives.
Solid expertise in Salesforce development, configuration, integrations, and enterprise platform capabilities.
Proven ability to navigate complexity, adapt to change, and drive successful outcomes.
Experience with Salesforce Service Cloud and Experience Cloud in enterprise environments.
Excellent communication, stakeholder management, presentation, and relationship-building skills.
Bachelor's degree in a business, technology, or related discipline, with fluent English proficiency.

📌 Associate Director, Solution Design Expert (Hyderabad)
🏢 Novartis
📍 Hyderabad