Business Mix of Commercial and Consumer Lines
GPW/Non Motor GPW growth
Maintaining Hygiene – Cheque Bounce & Receivables
Retention
Recruitment
Activation
Manage the daily activity of producers to ensure strong pipeline.
Coach & guide agents to cross sell and grow their business
Make individual agents grow Year On Year
Ensuring IRDA compliance regarding licensing & commission payments to agents
Responsible for ensuring quality of applications
Support/guide the producer in all activities related policy services
To recruit and appoint agents for Gen Ins business
Train agents on products, process and USP’s of Co.
Key Accountabilities/ Responsibilities
To achieve the overall budget assigned for the fiscal
Multi line budget achievement
Achieve 100% of Budget- periodically and annually.
Service Excellence
Goal 1: Service excellence standards to be met
Measure 1: Issuance of policies within 7 days
Measure 2: Refunds within 10 days Measure 3: Quotes 48 hours within branch authority
Goal 2: Ensuring & monitoring claim settlements with agreed TAT
Measure 1: Within 7 days of receipt of all documentation
Stakeholder interfaces
Experience
Total 3-6 years of experience
Preferably general insurance industry. This will vary with size and volume of office.Education
Graduation , Any Qualified degree