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Global Managed Service – Identity and access Management – Staff

The Okta Operations Staff is responsible for the management and operational integrity of the Okta Identity and Access Management (IAM) platform within the organization. This role involves ensuring the secure and productive operation of Okta services, including user lifecycle management, application integration, access policies, and multi-factor authentication. The analyst will work closely with IT, security, and business teams to support and enhance the identity management infrastructure

Key Requirements / Responsibilities:

Provide L2 support for Okta-related issues, including troubleshooting user access problems, application integration issues, and system outages.




Assist with the management of user identities and organization groups within the Okta platform, ensuring accurate and timely provisioning and deprovisioning of access rights.
Participate in the integration of new applications into the Okta environment, working closely with application owners and IT teams to ensure seamless Single Sign-On (SSO) functionality.
Monitor Okta system performance and logs to proactively identify and address potential issues before they impact users.
Contribute to the development and maintenance of Okta policy documentation, user guides, and training materials to support end-users and promote best practices.
Engage in regular security reviews and audits of Okta configurations to ensure alignment with industry standards and compliance requirements.
Support the implementation of Multi-Factor Authentication (MFA) policies across the organization to enhance security po

📌 GMS-Staff-Okta-SSO (Bidhannagar)
🏢 EY
📍 Bidhannagar