Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for an
Lead Analyst - Sales Ops to join our ever-evolving Enterprise Operations Team
and help us unleash the potential of every business.
What you’ll own
We are seeking a skilled Salesforce CRM Administrator to join our Enterprise
Operations team based in India, supporting the enterprise-wide implementation,
administration, and optimisation of Salesforce across Enterprise (LOB). This
role is responsible for ensuring the Salesforce platform remains reliable, secure,
user-friendly, and aligned with evolving business needs.
You will work closely with business stakeholders, business analysts, architects,
developers, and end users to support the day-to-day operation of Salesforce,
drive platform adoption, and continuously improve processes across the customer
lifecycle. This role requires a strong understanding of Salesforce
administration, user support, data management, and platform configuration,
combined with a passion for delivering exceptional user experiences.
* Administer and support Salesforce environments, ensuring platform
availability, security, and optimal performance.
* Configure and maintain Salesforce functionality including objects, fields,
page layouts, record types, validation rules, flows, dashboards, and reports.
* Manage user accounts, profiles, permission sets, sharing rules, and security
controls in accordance with governance standards.
* Support end users by troubleshooting issues, resolving service requests, and
providing guidance on Salesforce capabilities and best practices.
* Collaborate with business stakeholders to gather requirements and implement
configuration-based solutions.
* Create and maintain reports, dashboards, and analytics that provide
meaningful business insights.
* Support data quality initiatives through data cleansing, deduplication,
validation, and governance activities.
* Assist with user onboarding, training, adoption
📌 Salesforce CRM Administrator (Pune)
🏢 Worldpay
📍 Pune