Join Us
At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us
As a Resource Optimization Specialist, you will be responsible for data analysis, visualization, validation, business analysis, stake-holder management and Data presentation. You will be driving a process improvement initiative using Six-sigma, Lean and statistical methodologies.
Position Responsibilities
Responsible for data analysis & visualization for special projects & ad hoc activities as per client's request
Aiding in generating data-driven actionable insights for periodic client business reviews
Driving process excellence related initiatives & project managing end-to-end delivery
Responsible for conducting statistical analysis for projects & studies
Identifying improvement opportunities for internal & client processes and provide recommendations
Involved in preparation of client-facing presentations




Responsible for SLA baselining, process mapping & FMEA
Requirements gathering from internal & external stakeholders
Building, troubleshooting and maintaining PLX reporting dashboards with proper documentation
Performing troubleshooting across reporting and related tools
Filing bugs or escalations for complex issues against the engineering teams
Executing reporting activities such as correlation studies, regression analysis
Build positive relations and teamwork
Minimum Qualifications
Graduate or Post Graduate With solid knowledge in technical troubleshooting and reporting and minimum 2 years working experience in technical support, ideally within the quality department or analytics
Minimum 4 years experience in relevant analytical or data-driven role, with at least 2 years of direct experience with data analysis and visualization tools such as SQL, PLX, and dashboarding platforms (e.g., Tableau, Power BI
Strong ex

📌 Resource Optimization Specialist (Hyderabad)
🏢 Google Operations Center
📍 Hyderabad