Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an chance to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:
Requires broad technical expertise and industry knowledge.
Accountable for functional, operational, and/or program management.
Assists others in achieving goals.
Manages performance appraisals and pay reviews.
Manages training for 3 or more employees.
Manages hiring and termination actions.
General Profile
Supervises daily tasks of complex business, technical support, or production teams.
Responsible for team success.
Works within established precedents and practices.
Examines information to solve ongoing problems.
Ability to perform work unsupervised.
Functional Knowledge
Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.




Business Expertise
Understanding of how best teams integrate and work together to achieve company goals.
Impact
Impacts a team, by example, through the quality service and information provided.
Leadership
Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress).
Problem Solving
Solves problems and evaluates possible solutions using technical experience and precedents.
Interpersonal Skills
Uses tact to exchange ideas and information concisely and rationally.
Responsibility Statements
Supports financial management.
Supervises resources.
Contributes to business growth and efficiencies.
Responsible for performance management and conducting performance reviews.
Manages escalated issues and complex tasks.
Acts as Subject Matter Expert (SME).
Ensures TAT is met for all volumes assigned to respective shifts through proper planning.

📌 Supervisor, Transaction Processing (Kochi)
🏢 Conduent Business Services India
📍 Kochi