About IHCL
Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.Careers at IHCL
At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work setting that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective
To ensure smooth running of front office operations with the objective of delivering seamless customer service to maximize guest satisfaction within the limits of corporate guidelines and standards..
Essential Job Tasks
*Ensure smooth check -out by keeping the bill ready with all the supporting documents.



Inform the bell desk of any baggage assistance required by the guest. Seek feedback from the guest, escalate any complaints to the higher authority so that a proper and quick service recovery is done.
*Ensuring charging Early check in and Late checkout (Revenue Levers) charges and maximizing revenues.Areas of Responsibility
Financials
*Works on assigned goals and prioritizes, organizes, and accomplishes the task along with the team.
*Assists the Front Office Manager/ Duty Manager in co-ordinating with various other departments in order to ensure personalized, prompt and flawless service to all guests.
*Focuses on generating incremental revenue through Early Check-in and Late Check-outs.
*Encourages the team to cross sell other hotel services like Spa, Restaurants, Travel Services.
*Monitors the business of competition hotels in terms of new accounts and rates. *Ensuring charging Early check in and Late checkout (Revenue Levers) charges and maximizin

📌 Front Office Executive (India)
🏢 theindianhP2
📍 India