Job Description
Senior Specialist Learning Technology
About the Role
Join our HR Technology team as a Senior Specialist focused on the configuration and support of Learning solutions. You will work within a complex, matrixed workplace to assess business requests and drive performance across our global technology stack, including SAP/SuccessFactors, Workday, Axonify, and other learning technologies.
What You Will Do
● System Configuration: Execute heavy configuration within the SAP/SuccessFactors and Workday applications, specifically focusing on Learning modules.
● Technical Documentation & SDLC Governance: Develop and maintain SDLC documentation, including requirements, specifications, solution designs, test scripts, validation deliverables, release documentation, and knowledge articles. Support change control, GxP validation, audits, risk assessments, and IT governance compliance.
● Vendor Management: Support and configure third-party learning systems, including 3rd party learning catalogs (e.g., LinkedIn Learning), reinforcement training platforms (e.g. Axonify), etc.




● Demand Management: Support, assess, and manage new business requests, recommending alternative technical solutions to improve HR/HRIS processes.
● Collaboration: Partner closely with HR Technology Process and Solutions leads, Global Centers of Excellence (COEs), and Operations Teams.
● Technical Troubleshooting: Apply technical expertise to resolve complex business problems independently and collaboratively.
● Data Management & Reporting: Maintain data integrity, compliance reporting, audit support, and analytics. Identify and resolve data issues while providing actionable operational insights.
● Continuous Improvement & Innovation: Support process improvements, automation opportunities, and platform enhancements to improve efficiency, user experience, and overall learning ecosystem performance.
Required Qualifications
● Experience/Education: Minimum 4 years of experience in HRIS, IT, or HR Oper

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