Job Requirements
Role/ Job Title: Associate Relationship Manager – Commercial Banking
Function/ Department: Commercial Banking
Job Purpose:
Support the Relationship Manager in acquiring and activating clients, driving book growth and fee income, and cross‑selling transaction banking products (CMS, Trade Services) and treasury/FX solutions, while ensuring flawless execution, documentation, and risk/compliance hygiene across the portfolio. Coordinate with product, credit, legal, and operations teams to deliver timely solutions, superior client service, and robust MIS/reporting.
Roles & Responsibilities:
Assist in preparing client proposals, credit appraisals, and documentation.
Act as a secondary point of contact for clients, ensuring timely responses to queries.
Support RMs in meeting balance sheet and income targets from interest and fee-based products.
Track chance pipelines and account activation (utilization, first drawdown, wallet ramp-up).
Ensure smooth execution of transactions, including disbursements and amendments.
Coordinate with internal teams to resolve operational bottlenecks.
Prepare CAM for NTB and ETB renewals; monitor covenants for existing contracts.
Maintain accurate client records, including financial statements and transaction history.
Generate reports for RM and management review.
Identify opportunities for cross-selling products like treasury services, CMS, and forex.
Support RM in achieving cross-sell targets.
Maintain CRM hygiene by logging interactions, updating opportunities, and ensuring periodic reviews.
Prepare meeting notes and action trackers; follow through to closure.
Support audits and compliance reviews; close observations within timelines.
Curate sector and competitor intelligence; contribute to campaigns and AOP inputs.
Provide back-up coverage for RM during leave/travel to ensure service continuity.
Education Qualification:
Graduation: Any graduate
Post-graduation: Any post- graduate
Experience: 0 to 4 years of relevant ex
📌 Associate Relationship Manager (Mumbai)
🏢 IDFC FIRST Bank
📍 Mumbai
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