Role: State Head (Elite Matrimony)
Work Location: Chennai
Travel: Based on Business Requirements

About Elite Matrimony
Elite Matrimony is India's premier matchmaking service for accomplished individuals and affluent families. We combine personalized relationship management with technology-driven insights to deliver a premium matchmaking experience. As we continue our aggressive growth journey across key metros, we are looking for exceptional business leaders who can build high-performing teams and drive sustainable revenue growth.

Role Overview
The State Head will own the complete business performance for the assigned state, with end-to-end responsibility for Revenue, Customer Experience, Sales Excellence, and Operational Delivery. The role requires a leader who can think strategically while remaining deeply involved in execution, coaching teams, improving processes, and delivering measurable business outcomes.
This is a leadership position responsible for driving business growth through Sales, Service,



and Member Experience teams while ensuring operational excellence and customer satisfaction.

Key Responsibilities
1. Business & Revenue Ownership
Own the P&L; and revenue targets for the assigned state.
Drive subscription revenue growth through effective sales planning and execution.
Monitor business KPIs and implement corrective actions to achieve targets.
Identify current growth opportunities and improve market penetration.
2.Sales Leadership
Lead, coach, and develop Sales Managers and Relationship Managers.
Build a culture of high performance, accountability, and continuous improvement.
Improve conversion rates through structured sales reviews and coaching.
Ensure strong pipeline management and forecasting discipline.
3.Customer Experience & Service Excellence
Own the complete member lifecycle and premium customer experience.
Ensure high service quality across onboarding, matchmaking, and relationship management.
Drive improvements in customer satisfaction, retentio

📌 State Head (Chennai)
🏢 Matrimony.com
📍 Chennai