Key Responsibilities:

Technical Responsibilities:

- Deploy and configure cybersecurity tools such as EDR, XDR, and SIEM solutions

- Perform requirement gathering and security gap analysis

- Implement security policies, log onboarding, and rule configuration

- Support POC and pilot implementations

- Provide post -deployment support, tuning, and optimization

- Conduct system health checks and performance improvements

- Perform vulnerability assessments and basic security analysis


Presales Responsibilities:

- Understand client IT environments (infrastructure, endpoints, servers, cloud)

- Recommend suitable cybersecurity solutions in coordination with OEMs

- Participate in client meetings and technical discussions

- Support solution design including HLD/LLD

- Assist in BOQ preparation and solution sizing

- Conduct product demonstrations and technical presentations





- Deliver security awareness sessions


Training & Documentation:

- Provide product training to customer SOC and IT teams

- Prepare deployment documentation and user guides

- Create technical presentations and implementation reports

- Conduct knowledge transfer (KT) sessions


Required Skills:

- Solid knowledge of EDR, XDR, and SIEM concepts

- Hands -on experience with tools like CrowdStrike, Zscaler, Splunk, Microsoft Sentinel, or similar

- Understanding of networking fundamentals, routing, and firewalls

- Knowledge of Windows and Linux security and hardening

- Experience in log analysis, correlation, and incident investigation

- Familiarity with MITRE ATT&CK; framework

- Basic scripting skills (PowerShell or Python preferred)


Soft Skills & Certifications:

- Strong communication and presentation skills

- Experience in customer interaction and stakeholder management

- Ability to coordinate with OEM/vendor teams

- Strong documentation and reporting skills

- Ability to work independently in client environments

- Certifications such as CEH, CompTIA Security+, or relevant vendor certifications preferred