Description

1. SAP HCM Application Support

- Provide day-to-day functional support for SAP HCM modules and related business processes.
- Analyze, troubleshoot, and resolve user issues within agreed service levels.
- Monitor system performance and support the resolution of process and system-related incidents.
- Coordinate with technical teams for issue resolution and system enhancements.

2. Functional Support

- Support key SAP HCM modules, including OM, PA, PD and Time Management.

- Support cross-functional processes and integrations between SAP HCM and other softwares.

3. User Support

- Act as the first point of contact for end-user queries and system-related concerns.
- Guide users on system functionalities and best practices.

4. Documentation & Knowledge Management

- Create and maintain process documents, user guides, SOPs,



and knowledge articles.
- Ensure documentation is updated to reflect system changes and process updates.

5. Data Management & Reporting

- Support employee master data maintenance activities and data validation exercises.
- Assist in data uploads, data correction activities, and periodic audits.
- Support reporting requirements and ensure data accuracy and integrity within the system.

6. Stakeholder Management

- Collaborate with HR, Payroll, IT, and business teams to ensure effective system usage.
- Communicate effectively with stakeholders to understand requirements and provide timely support.

📌 Jr. Consultant- SAP (HCM) (Gurugram)
🏢 Recognized
📍 Gurugram