This role supports and collaborates with the process owners to map and model the current processes, monitor and evaluate the efficiency and effectiveness through the definition of proper KPIs and helps them to identify the opportunities for improvements. Collaborate with the analytics function to develop a set of visual controls and reports to help process owners to take data informed decisions.
Process discovery and modeling
Collaborate with process owners and domain experts to gather all the necessary information about how the current process works through the analysis of existing documentation and interviews. Organize and abstract the pieces of information into a consistent model represented according BPMN2.0 standard. Utilize standard notation: SOPs and SWIs
Process analysis
Support process owners both with qualitative process analysis (e.g. value-added, waste, RCA) and quantitative analysis (e.g. cycle time calculation, efficiency, capacity). Understand and identify areas of possible improvements.
Process redesign
Support process owners in the implementation of improvement measures in term of process output, time efficiency, execution cost, etc.
Process monitoring
Monitor the effectiveness of implemented process changes, measure KPIs and identify the necessary adjustments for continuous improvement. Support the development and maintenance of a suitable set of visual controls and reports to provide to process owners all the elements to take data informed decisions
Process improvement
Support business process owners with how to run Gemba Walks and use other key tools within Eaton's continuous improvement system such as fishbone analysis; pareteo analysis, 5 Whys and other Lean problem-solving methodologies.
Qualifications
Minimum bachelor level degree with postgraduate qualification in engineering, Software/IT. CI or related field preferred
5-7 years in Business Process Analysis
Skills
LEAN Six Sigma / Value Stream Mapping / Continuous Impro
📌 Business Process Analyst (Pune)
🏢 Eaton
📍 Pune
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