The ideal candidate will have experience in the beauty or wellness industry but we would be interested in applicants with a different background in a customer facing industry. The role involves leading a team of 5.

Job Purpose

Manages the productive and profitable running of the spa
Actively markets the salon to both maintain and increase client numbers
Responsible for the entire team including reception.
To lead by example demonstrating the highest standard of professionalism at all times.
Complete a comprehensive check of the salon before it opens and during the day, arranging for any necessary changes to schedules etc to be carried out.
Carry out room audits every day to ensure high standards.

Key Accountabilities & Responsibilities

Communicating the Sleeping Beauty culture of service to clients and staff.
Encourages and motivates the reception staff to ensure high standards of performance and delivery.
Manages the day to day staffing of the reception desk ensuring adequate staffing at all times.
Ensures the reception area is presented to the highest standard.




Manages all reception activities and ensures that all client bookings/bills are dealt with courteously and efficiently.
Ensures the smooth running of the reception area in particular with overall responsibility for cash and paperwork procedures.
Takes overall responsibility for all daily banking and the management of the petty cash.
Ensures that accurate records are kept of all client data and that it is reviewed and updated regularly.
Reviews the notice area to ensure it is well presented and up to date and all staff have read notices.
Completes the risk assessments of Health and Safety issues and takes action to meet the legal requirements, keeping the salon directors fully informed.
To plan future staff requirements to maintain staff levels and fluctuations in trade through the year.
To discipline and guide all members of staff to create a happy working atmosphere for the benefit of both staff and cli

📌 Beauty Spa Manager (Salon)
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📍 Salon