The Role:
11:11 is looking for a Network Operations Engineer whose primary responsibility
will be to assist with providing 24/7 monitoring, technical support,
implementation, and escalation for our global network infrastructure with a
focus on 11:11 Systems Connectivity Solutions and Managed Network Solutions. We
are looking for someone who is a team player, detail oriented, and has excellent
customer service skills with a solid hands-on technical background as a Network
Engineer in previous roles. Both written and verbal communication skills are
critical to this role.
This is a full time remote role, based in the United States, reporting to the
Manager, Network Operations.

Responsibilities:
• Assist with the configuration, installation, maintenance, and upgrade of
Fortinet, Cisco and Palo Alto next generation firewall devices supporting 11:11
customers and internal network infrastructure.
• Support existing customer facing networks and assist senior engineers with
network expansion, hardware refresh, and connectivity solution efforts.




• Implement system and network configurations in compliance with corporate
security policies and security best practices.
• Support technology solutions, such as SDWAN, MPLS, Wired and Wireless
Connectivity solutions (Layer 2 and Layer 3), Firewalls, Routers, Switches, and
Load Balancers in accordance with best practices and company policies.
• Perform day-to-day lifecycle management of Cradlepoint wireless edge devices
via Ericsson NetCloud Manager (formerly NetCloud ECM), including device
onboarding and provisioning, configuration group management, NetCloud OS
firmware upgrades, and licensing/subscription tracking.
• Provide break/fix support and change management for Cradlepoint deployments,
including troubleshooting cellular (LTE/5G) WAN connectivity and carrier-related
issues, coordinating hardware RMAs, and implementing configuration changes
through NetCloud Manager in accordance with established change control
processes.
• Pro

📌 Network Specialist (Gadwanti)
🏢 11:11 Systems
📍 Gadwanti