Overview
If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about operations - and the value we deliver across Microsoft and to our customers and partners. We offer unique opportunities to work on interesting global projects in an workplace that appreciates diversity, focuses on talent development, recognizes, and rewards great work.
Our team focuses on order to cash lifecycle for Microsoft products and services. We manage pre-sales processes through pipeline management, ensuring successful close to secure revenue while optimizing deal management processes in partnership with the field.
About the Role:
Operations Deal Managers are trusted advisors to the Sales team, focusing on pipeline management and the de-risking of deals. The team’s goal is to enable world class operational deal management throughout the deal lifecycle to give selling time back to the field, increase deal velocity, improve forecast predictability,



and support successful business outcomes.

Responsibilities
Serve as a trusted advisor for deal management in assigned markets.
Stakeholder management: Develop impactful relationships with Sales, Operations and other business stakeholders to deliver a best-in-class deal management experience and maximize revenue booked.
Collaborate with field/subsidiary Sales and Licensing stakeholders on pipeline management, including creating and managing workback plans, tracking deal status and arrivals.
Communicate skillfully to align expectations with field/subsidiary Sales and Licensing stakeholders on critical deals, especially at month-end and quarter-end.
Provide accurate deal and order volume forecasts.
Partner with relevant teams to ensure adequate credit capacity to support the deal pipeline.
Maintain deep understanding of current business processes, policies and tools that impact deal velocity and leverage interna

📌 Operations Deal Manager (India)
🏢 Microsoft
📍 India