Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Intune
Positive to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Role Overview
The Microsoft Intune Subject Matter Expert (SME) is responsible for architecting, implementing, migrating, and supporting enterprise-scale device and application management solutions using Microsoft Intune. This role acts as the highest level of technical authority for Intune within managed services, transformation programs, or internal IT organizations, providing design leadership, advanced troubleshooting, and governance alignment.
The role is typically hands-on and heavily involved in endpoint modernization initiatives,
including SCCM/MECM to Intune migration, Autopilot-based provisioning, security hardening, and automation-driven operations.
Key Responsibilities
Intune Architecture & Design
Own the end-to-end architecture of Microsoft Intune in enterprise or multi-tenant environments
Design scalable solutions for:
Windows 10/11
Windows 365 Cloud PC
iOS / iPadOS
Android Enterprise
macOS
Device Enrollment & Provisioning
Lead and optimize device onboarding using:
Windows Autopilot
Entra ID (Azure AD) Join / Hybrid Join
User-driven and pre-provisioned scenarios