About the Role
GenAirate Technologies builds SnapLine, an AI-powered submission intelligence platform that converts unstructured broker submissions, emails, PDFs, Excel files, images, into structured, decision-ready data for underwriters. Built for Lloyd's and the London Market, SnapLine is now expanding into US specialty insurance.

We're looking for a Cloud & Platform Engineer to own the infrastructure powering SnapLine's AI pipelines as we scale across recent customers and geographies. This is a hands-on role. You'll be running production systems, not just designing them on a whiteboard.

What You'll Do
Own and scale our cloud infrastructure across AWS and GCP (ECS, VPC, IAM, Pub/Sub, Firestore, networking) supporting production AI workloads
Operate and optimise our AI/ML pipeline and vector database (OpenSearch) as submission volume grows
Maintain the infrastructure and documentation backing our SOC 2 Type 2 and ISO 27001 certifications, including working directly with auditors
Design for the specific failure modes of document-heavy AI pipelines, such as messy PDFs,



scanned images, and malformed spreadsheets, rather than generic SaaS scaling patterns
Support enterprise security reviews as the technical point of contact for prospective customers, including US MGAs and Lloyd's-adjacent buyers
Work closely with our engineering team (reporting into our core infra group) to keep systems reliable as we onboard new customers

What We're Looking For
2+ years running production cloud infrastructure, with deep hands-on experience across AWS and GCP (ECS, IAM, VPC, Pub/Sub, Firestore)
Production experience with vector databases at scale. You've hit real failure modes (retrieval degradation, index rebuild downtime) and know how to design around them, not just deployed one in a demo
Experience operating infrastructure through a SOC 2 or ISO 27001 audit cycle, ideally as the engineer answering auditor questions directly
Comfortable communicating technical infrastructure decision

📌 Cloud & Platform Engineer (Bengaluru)
🏢 GenAirate Technologies
📍 Bengaluru