100% Remote (India) | IT System Administrator | Fintech SaaS Firm

About The Role

Eltropy's IT & Security team keeps a globally distributed workforce productive and secure while operating in a SOC 2-audited, compliance-driven environment. We're looking for an IT System Administrator to own day-to-day IT operations for our India team and to help move broader IT initiatives forward.

This is a hands-on role for someone who takes full ownership of their work. You'll run endpoint management, identity administration, recent-hire onboarding, and end-user support, while partnering with IT & Security colleagues across regions on projects that improve how the whole company operates. The ideal candidate is extremely detail-oriented, accountable, and proactive - someone who thrives on owning problems end to end. Because this role supports users and data across regions, strong judgment around data handling, access control, and compliance is essential.

Who You Are

Extremely detail-oriented. You catch the small things, double-check your work, and don't let items slip through the cracks.




Accountable. You take ownership of your tasks end to end and follow through without needing to be chased.
Proactive. You anticipate problems, raise them early, and look for ways to improve rather than waiting to be told.
A driver. You're comfortable owning day-to-day operations and pushing IT initiatives forward alongside the team.

Role & Responsibilities

Own new-hire onboarding and offboarding: account and access provisioning, device preparation, and a smooth day-one experience.
Manage laptop procurement, imaging, shipping, tracking, and asset lifecycle for the India team and distributed staff.
Provide responsive macOS and Windows end-user support via the ticketing system (Zendesk), resolving issues within SLA.
Administer Microsoft Entra ID: user and group lifecycle, authentication, Conditional Access, and role-based access control.
Manage the macOS fleet in Kandji and the Windows fleet in Micr

📌 IT System Administrator (Bengaluru)
🏢 Eltropy
📍 Bengaluru