Job Title: Software Analyst

Department: CIB ITO Production

About Business line/Function: LO⁢

LO⁢ develop, support and maintain more than 30 applications for diverse internal clients of BNP Paribas CIB (Corporate & Institutional Banking), using a range of technologies and compliance frameworks. The team operates from London, Mumbai and Madrid. A dedicated Application Production Support group (LAS APS) assists end‑users and ensures high‑quality service, security, monitoring and reporting for the bank's operations globally.

Supported applications span Tier‑1 corporate banking and finance platforms, security tools, governance solutions, business continuity, facilities management and compliance systems. Team members work with core technologies such as Windows, .NET, SQL Server, Autosys, SSIS/SSRS and Power BI, as well as various third‑party products, from offices in London, Mumbai and Madrid. They bring deep expertise in particular stacks, are expected to acquire recent skills through mentoring and internal or external training and continuously propose enhancements today.





Position Purpose

This role provides application production support predominantly L2 for territory and banking applications based in London along with occasional L1 duties for supporting UK Payment streams. It sits within a distributed team called LAS APS operating from London, Mumbai and Madrid.

The desired position will mainly serve UK users and collaborate closely with Development (ADM), Business Analysts, and other Production Support (APS) and infrastructure teams across London, Paris, Madrid, Brussels, Mumbai and Bangalore.

Key expectations include flexibility to cover normal shift along with standard UK shifts, weekday on‑call duties, occasional weekend support for maintenance and DR exercises, holiday coverage (on rotational basis), excellent communication and teamwork; and strict adherence to governance and compliance standards.

Responsibilities

Direct Responsibilities

L2 Production S

📌 Assistant Manager (Mumbai)
🏢 BNP Paribas
📍 Mumbai