Skill required: Workforce Data Admin - HR Service Delivery

Designation: HR Service Delivery Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

About Accenture

Accenture is a global skilled services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services.



It follows all administration processes to ensure tasks are completed correctly and resource efficiencies are maintained. The role works closely with Delivery Services Management to identify and escalate client issues, obtain and confirm pending information/documentation, and add and amend transaction information to client/systems responding to changes (via e-mail/telephone) to maintain current visible HR records for the client.

Read, understand, and analyze client processes as per the business rules.
Execute the full range of the process accurately and timely as a hands-on processor.
Escalate issues and seek advice when faced with complex issues/problems.
Follow Work Instructions while processing.
Highlight any anomalies in Work Instructions/process documentation to the SME/Leads.
Participate in client conference calls, where required, and manage appropriate documentation.
Perform “Root Cause Analysis” on issues faced and suggest appropriate corrective action for current remediation and

📌 HR Service Delivery Associate (Mumbai)
🏢 Accenture in India
📍 Mumbai