This position of Academic Counselor is for our client, a major international company in the Architecture - BIM (Building Information Modeling) sphere. This is for their Online Training Academy. Work location will be in our office in Kochi.
- Attend incoming calls from prospective customers.
- Make outgoing calls to those customers who have made enquiries via various digital platforms. Make follow up calls over the next few days.
- Understand their requirements and suggest the apt course for the customers.
- Inform the customers the details of the various courses being provided, such as price, duration, difficulty etc.
- Populate the details of the conversations in the computer software.
- Conduct the first round filtering and pass on the genuine leads to the client who will aim to close the sale and collect the payment.
- Apart from telecalling, candidates have to perform some regular and adhoc back office activities.
Full fledged training on process and products shall be provided before operations begin. Location: Vennala, Kochi
Industry: Architecture
Client Geography: All India
Work Timing: 9.30am to 5.30pm
Working days: Monday to Saturday
Language fluency written: English
Language fluency spoken: English
Computer Knowledge: MS Excel (Basic), Comfort in using recent softwares
Other skills required: Confidence, Flexibility, Willingness to learn, Communication, Positivity,
Friendliness, Team Player as well as Individual Contributor
Educational qualification: Graduate
Work Experience: 1+ years of experience as a student counselor or in sales. Telecalling preference is preferred.
Salary: Rs 22,000 to 25,000 per month. Final amount shall be decided based on English fluency, experience and performance in interview.
📌 Student Counsellor (Kochi)
🏢 ABC Customer Service
📍 Kochi
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