Job Role Vision

The position is for a Customer support executive. This dynamic person would be handling customer queries, complaints.

Job Description

To make outgoing calls to customers & keep them informed about new products and services.
To try and sell the products and services to people
To listen to objections and handle them effectively
To enter the details of every interaction in the system researching, locating, and providing information
Determines requirements by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfill requests by clarifying desired Requirements

Requirement

Fresher or 1 year of Customer Support Experience in service industry
Track record of achieving targets
Strong phone presence and experience in making multiple calls per day
Excellent convincing skills




Proficient with MS Office
Excellent verbal and written communications skills
Strong listening and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Qualifications

Any Graduate

Behavioral Competencies

Excellent communication skills; speaking, writing, listening.
Articulate and persuasive; can communicate difficult and complex matters in a straightforward, transparent manner.
Solid analytical and detailed planning skills.
Ability to maintain professionalism and honesty while building credibility, trust, and respect with both internal and external teams.
Ability to grasp concepts quickly, think beyond traditional methods to exceed client’s expectations.
Proactive and self-motivated.

📌 Customer - Support (Bengaluru)
🏢 Elevatoz AgriTech
📍 Bengaluru