10 Aug
|
Leading
|
Kolkata
Job Title - Gifting & Institutional Relationship Manager / Officer
Location
Kolkata
About the Brand
Our Client is a premium luxury brand specializing in curated gifting solutions, bespoke hampers, and experiential offerings for discerning clients across corporate, institutional, hospitality, and high -end social segments.
Role Overview
The Gifting & Institutional Relationship Manager / Officer will be responsible for building, managing, and growing relationships with institutional, corporate, and luxury clientele. The role demands a robust understanding of premium client servicing, luxury hospitality standards, corporate gifting, and high -end social & wedding ecosystems, along with excellent verbal and interpersonal communication skills.
This position plays a critical role in driving repeat business, brand loyalty, and long -term institutional partnerships.
Key Responsibilities
Institutional & Corporate Relationships
- Build and manage relationships with corporates, institutions, luxury hotels, wedding planners, concierge services, and premium partners
- Act as the primary point of contact for institutional and high -value gifting requirements
- Develop long -term partnerships to ensure recurring and bulk business
Gifting & Client Servicing
- Understand client requirements and curate bespoke luxury gifting solutions aligned with brand aesthetics
- Coordinate end -to -end gifting projects including customization, timelines, pricing, and delivery
- Ensure exceptional client experience in line with luxury service standards
Hospitality & Luxury Segment Engagement
- Leverage experience in luxury hospitality, premium weddings, and high -end social events to identify gifting opportunities
- Collaborate with wedding planners, event managers, and hospitality partners for exclusive gifting mandates
Business Development Support
- Identify new institutional and premium client opportunities
- Assist in proposal preparation, presentations, and commercial discussions
- Support revenue growth through upselling, cross -selling, and repeat orders
Brand Representation
- Represent the brand professionally in meetings, events, and client interactions
- Ensure consistent communication reflecting the luxury positioning of the brand
- Experience in luxury hospitality, premium client servicing, corporate/institutional gifting, or luxury weddings