Role Summary The Store Lead is responsible for managing end-to-end outlet operations, ensuring timely deliveries, maintaining inventory accuracy, leading the rider team, driving customer satisfaction, and supporting local business growth.

Key Responsibilities

- Manage daily store operations and ensure smooth functioning.

- Handle inventory receipt, storage, and stock reconciliation.

- Ensure timely order processing and on-time deliveries.

- Manage rider attendance, routing, and productivity.

- Resolve customer issues and maintain service quality.

- Drive local farmer engagement and support order generation.

- Achieve outlet sales, operational, and service KPIs.

- Submit daily reports and ensure SOP compliance.

Key KPIs

- On-Time Delivery

- Inventory Accuracy

- Order Fulfilment

- Rider Productivity

- Customer Satisfaction

- Outlet Revenue

- Repeat Orders

- New Customer/Farmer Acquisition

Skills Required

- Team Leadership

- Operations & Inventory Management

- Customer Handling

- Basic Excel & Mobile App Knowledge

- Problem Solving

- Robust Communication Skills

📌 Store Lead (Chittoor)
🏢 Silo Fortune
📍 Chittoor