Job Description

Bring your delivery leadership to reimagine Research service support, partnering across teams to strengthen controls and elevate the user experience.

As a Product Delivery Manager within the Research Product Delivery team, you drive end-to-end delivery of strategic, operational, and regulatory initiatives that modernize Research services. You partner with Research, Compliance, Technology, Data & Analytics, Product, and Operations teams to improve efficiency, strengthen the control environment, and increase digital maturity. You thrive in a fast-paced, inclusive environment, translating complex problems into well-structured solutions that deliver measurable outcomes.

Job Responsibilities

Lead end-to-end product delivery across the full project lifecycle in an Agile environment, from concept and scoping through build, launch, and adoption.
Drive delivery of strategic, operational, and regulatory initiatives across Research Operations, ensuring transparent outcomes and execution from design through implementation.
Partner with Research, Compliance, Technology,



Data & Analytics, Operations, and Product teams to define objectives, requirements, milestones, risks, dependencies, and success measures.
Gather and synthesize insights through stakeholder interviews, process mapping, and data analysis to identify current-state flows, pain points, control gaps, and user needs.
Identify and shape improvement opportunities, including workflow simplification, efficiency gains, automation, artificial intelligence enablement, digitization, and operating model enhancements.
Produce clear delivery artifacts, including business requirements, user stories, functional requirements, and acceptance criteria for design and technology teams.
Own scope and objective definition for end-user needs, maintaining alignment between business priorities, delivery plans, and technology outcomes.
Plan and coordinate user acceptance testing for new features, ensuring test scenarios are defi

📌 Digital Client Services (Mumbai)
🏢 JPMorganChase
📍 Mumbai