The Bartender serves alcoholic and non-alcoholic beverage to Enterprise guests. Ensures proper generation of beverage checks and processing of payments as necessary.
Responsibilities
Delivers exceptional guest service (i.e., prompt, friendly, qualified, and responsive), using proper greeting and departure phrases and service standards.
Mixes ingredients, such as liquor, soda, water, sugar, and bitters, to prepare alcoholic and non-alcoholic beverages.
Operates all bar equipment including computerized cash register and credit card machine.
Prepares alcoholic and non-alcoholic beverages for guests, ensuring correct glasses, measurements and garnishes are used.
Takes orders for alcoholic and non-alcoholic beverages and cigarettes.
Confirms all guests ordering alcohol are of legal drinking age using established liquor service procedures.
Places orders for alcoholic beverages using the established product ordering standards.
Collects cash or credit card payment from guests for all products served.
Follows established cash handling procedures for revenue and tips and follows the Loyalty program guidelines.
Makes change and issues receipts to guest and/or servers.
Orders or requisitions liquors and supplies.
Maintains L.E.A.D. parameters on service of alcoholic beverages, identifying guests showing signs of intoxication as applicable.
Directs the assignments of shift Beverage Porters performing barback responsibilities if applicable.
Maintains knowledge of all product offerings as well as Casino events and promotions. Communicates this knowledge in a friendly and hospitable way to guests.
Collaborates with other casino Team Members to deliver an outstanding guest and work culture experience.
Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
Performs other duties as assigned.