Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and following outstanding Accounts Receivable.

To prioritize the pending claims for calling from the aging basket.

Should be able to convince the claims company (payers) for payment of their outstanding claims.

To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.

To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.

Escalate difficult collection situations to management in a timely manner.

Review provider claims that have not been paid by insurance companies.

Handling patients billing queries and updating their account information.

Post cash and write off the contractual adjustments accordingly while working on the accounts.

Meeting daily/weekly and monthly targets set for an individual.

Should have a minimum of 2 years of experience in AR Calling and Revenue Cycle Management

Willing to work in night shifts

📌 Sr Process Associate (Hyderabad)
🏢 EBA consultants
📍 Hyderabad