Role Overview
We are looking for a Team Leader to manage and drive VAS sales (Retail Finance, RC Transfer, and other services) by leading a team of tele calling executives and maximizing revenue
Key Responsibilities
Manage and drive performance of the VAS tele calling team
Ensure daily and monthly achievement of VAS revenue targets (Finance, RC Transfer, other services)
Drive higher attachment rate of VAS on Retail closures
Coach team on VAS pitching, objection handling, and conversion techniques
Monitor daily performance and improve conversion from Retail to VAS
Collaborate with Retail team to ensure seamless handover for VAS pitching
Track and improve team productivity (calls, talk time, conversions)
Maintain discipline on CRM updates and process adherence
Handle escalations and support team in closing high-value opportunities
Work on document collection to ensure smooth end to end process for VAS





Requirements
Required Skills
Solid sales and upselling skills
Experience in team handling and coaching
Good understanding of finance / RC transfer products (preferred)
Strong objection-handling and negotiation ability
Target-driven mindset with focus on revenue
Eligibility
Graduate with 3–7 years of experience
Experience in tele calling / inside sales / VAS / financial products preferred
Prior team handling experience is a plus
Fluent in English, Hindi and Kannada or Tamil. Need at least one between Tamil or Kannada language.
How performance will be measured
VAS revenue achieved
Attachment rate on Retail
Conversion rate (Retail to VAS)
Team productivity and target achievement

📌 Team Lead (Bengaluru)
🏢 Drivex Mobility
📍 Bengaluru