We are looking for a Solutions Architect to own the journey from client discovery to signed scope to successful go-live.
This role sits between Sales, Product, Engineering, and Delivery. You will work with prospects and customers to understand their real requirements, define what can be delivered, write clear Scopes of Work, and ensure the implementation is shipped successfully.
You will be the person who turns a complex client ask into a explicit, realistic, and buildable plan.

Key Responsibilities
Lead discovery and scoping conversations with prospects and customers to identify business goals, data sources, workflows, compliance needs, and success metrics.
Translate client requirements into clear Scopes of Work, solution documents, workflow maps, architecture diagrams, and implementation plans.
Define deliverables, assumptions, dependencies, timelines, acceptance criteria, out-of-scope items, and change-control processes for each engagement.
Partner with Sales, Product, Engineering, and Delivery to ensure client commitments are realistic, commercially sound,



and technically feasible.
Configure client environments across connectors, user roles, approval flows, brand rules, knowledge context, reporting needs, and deployment settings.
Manage implementation readiness, testing, user acceptance, issue resolution, and go-live coordination with the client.
Capture recurring customer asks, integration gaps, delivery risks, and market patterns to inform product roadmap decisions.

Required Prerequisites
4–8 years of experience in solutions architecture, pre-sales, implementation, technical account management, delivery, sales engineering, or a similar customer-facing technical role.
Prior experience working with SaaS, platform, enterprise software, martech, adtech, analytics, AI, or data-heavy products.
Proven ability to write clear Scopes of Work, solution documents, requirement documents, or implementation plans.
Strong technical understanding of APIs, OAuth, data integratio

📌 Solutions Architect (Chennai)
🏢 Zocket
📍 Chennai