Education: Any Graduate (Engineering background is preferred but not mandatory.)
About The Role
We are looking for an experienced Account Manager to manage customer accounts and independently handle the complete sales process—from receiving customer inquiries to quotation preparation, commercial negotiations, and purchase order closure.
This role requires someone who can confidently communicate with B2B customers, coordinate internally with technical and production teams, and ensure smooth order execution.
Key Responsibilities
Customer Account Management
Manage existing customer accounts independently.
Handle customer inquiries and assess project feasibility.
Prepare and submit commercial quotations.
Coordinate pricing approvals with internal teams.
Negotiate commercial terms and close purchase orders.
Escalate only complex commercial issues when required.
Quotation & Order Management
Handle RFQs received from customers.
Prepare quotations and proposal documents.
Manage quotation revisions and costing coordination.
Process purchase orders and commercial documentation.
Ensure smooth coordination until final order closure.
Internal Coordination
Coordinate with production, planning, and dispatch teams.
Track sample submissions and delivery schedules.
Ensure timely communication between internal departments and customers.
CRM & Reporting
Maintain accurate customer and opportunity records in CRM.
Update deal stages, follow-up activities, and order status.
Track win/loss reports and customer interactions.
Required Skills
4–7 years of experience in B2B Sales, Inside Sales, Account Management, or Sales Coordination.
Experience in Manufacturing, Industrial Products, Engineering Components, Plastic Products, Capital Goods, or the Automotive Industry is preferred.
Strong experience in handling quotations
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