Outlet Operations Lead About the Role
Hospitality begins long before the first cup is served. Subko is looking for an Outlet Operations Lead in Bengaluru who can build exceptional teams and create experiences people return for.
As a Outlet Operations Lead, you'll be entrusted with more than day-to-day operations — you'll shape the culture across our cafés, develop future leaders, and help define what thoughtful hospitality looks like every day.
What You'll Do
Oversee operations and performance across all Subko cafés in Bengaluru
Build, coach, and develop teams that deliver consistent, exceptional guest experiences
Set and uphold standards for hospitality, quality, and consistency across outlets
Partner with café teams to identify gaps and drive continuous improvement
Balance business performance with guest experience and team wellbeing




Act as a culture carrier — modeling and reinforcing what outstanding hospitality looks like
What We're Looking For
This role might be for you if:
You've led multiple restaurants or cafés
You believe great operations begin with great people
You enjoy coaching teams more than managing them
You care as much about the guest experience as you do about business performance
You believe consistency is a craft
Requirements
Proven experience managing multiple outlets/stores in F&B;, hospitality, or retail
Strong track record of leading and developing teams
Comfortable balancing operational rigor with a hands-on, guest-first mindset
Based in or willing to relocate to Bengaluru

📌 Outlet Operations Lead- Bangalore (Bengaluru)
🏢 Subko Specialty Coffee Roasters, Bakehouse and Fine Cacao
📍 Bengaluru