We are seeking a detail -oriented and proactive System Associate to join our Corporate IT team. As a System Associate, you will be responsible for providing first and second -line IT infrastructure support, managing Microsoft 365 and Azure services, supporting endpoint management, and ensuring productive day -to -day IT operations.
What to expect in your journey
Infrastructure & Systems Support
- Provide day -to -day support for Active Directory, Windows Server Update Services (WSUS), on -premises networking, and endpoint issues.
- Assist in managing Microsoft Azure resources, including Azure Virtual Desktop (AVD), virtual machines, storage, and related services.
- Support Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive.
- Perform Entra ID administration tasks such as user provisioning, group management, Single Sign -On (SSO) troubleshooting, and basic Conditional Access policy support.
- Support Microsoft Intune for device enrollment, configuration profile deployment, application deployment, and compliance monitoring.
- Troubleshoot Windows 11 operating system, hardware, software, and connectivity issues.
Helpdesk & Incident Management