10 Aug
|
Nameless
|
Chennai
Position Overview:
We are looking for a Design Lead / Head of Design to own UX strategy, product definition, and implementation across our SaaS platform. This is a leadership role for someone who can think like a product owner, execute with engineering, and build a strong design team. You will work directly with the CEO and business stakeholders, lead a team of designers, and ensure that design decisions translate into explicit, buildable, high -impact product experiences.
Key Responsibilities
- Own end -to -end UX and product experience across the platform.
- Conducts user research to align the design approach for respective pain points and project objectives, using key artifacts (e.g., journey maps, service blueprints, ecosystem maps) to define, communicate, and develop a desired digital experience.
- Documents workflows and leads service blueprint development to reflect future -state user processes; build solution based on redesigned workflows, synchronizing functional needs of multiple users.
- Build the information architecture for multiple functions, creating a solution for multiple workflows/applications to create a singular user experience and the ability of different functional users to contribute to different services.
- Develop and maintain design systems that ensure consistency across multiple (cloud -native) applications.
- Work closely with developers to ensure seamless implementation of designs and resolve any design -related issues during development.
- Ensure all deliverables across a variety of projects are produced at the highest quality
- This role is accountable for shipping the right experience, not just producing designs.