We are seeking highly motivated and customer -focused individuals to join our HR Support team as International Voice Process Representatives. As a key member of our global BPO workplace, you will play a vital role in delivering exceptional support to our clients. This is an exciting opportunity to build a career in a fast -paced and dynamic industry, with potential for absorption into client payroll based on performance and business needs.
Responsibilities
- Provide exceptional customer support through voice -based interactions
- Handle customer inquiries, concerns, and feedback in a professional and courteous manner
- Utilize strong interpersonal skills to build rapport with customers and resolve issues efficiently
- Work collaboratively with the team to achieve sales and customer satisfaction targets
- Participate in structured training and development programs to enhance skills and knowledge
- Adhere to company policies, procedures,
and quality standards
Requirements
Requirements:
- Qualification: Graduate or Undergraduate degree
- Experience: Minimum 6 months in a customer support or voice -based process
- Skills:
+ Excellent English communication (verbal)
+ Strong interpersonal skills and customer orientation
+ Ability to work in rotational and night shifts
+ Willingness to work with a globally respected brand
+ Immediate joiners or those with a maximum of 15 days' notice preferred
Benefits
- CTC: Up to ₹56,000 per month (based on last drawn salary and experience)
- Laptop and other assets will be provided by the company.