scanO is building the world’s first AI -powered oral health ecosystem. With scanO air (our physical screening device) and scanO engage (our digital platform), we empower dental clinics, hospitals, and institutions to deliver instant, accurate oral health screenings. Trusted by 500+ clinics, scanO is redefining preventive care.
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Role Overview
As a Customer Engagement Executive, you will work closely with our partner clinics, hospitals, and institutional clients to ensure successful onboarding, product adoption, and continuous engagement. Your goal will be to drive product usage, improve client satisfaction, and maximize the value delivered through the scanO ecosystem.
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Key Responsibilities
Conduct onboarding and product demo sessions for clinic staff, doctors, and administrators
Ensure smooth adoption of scanO air and scanO engage among new B2B clients
Monitor usage dashboards and track key engagement metrics (e.g., number of scans, active users, follow -ups)
Identify usage gaps and proactively re -engage inactive clients
Provide initial technical support and remote troubleshooting