About Airtel Digital
Airtel is building the next wave of digital products to meet the evolving needs of over 400+ million customers across telecom, payments, entertainment, and enterprise services. We are heavily investing in our platforms to create a synergistic digital ecosystem. We are looking for a passionate, data-driven Senior Product Manager to lead our Bharat Bill Payment System (BBPS) and utility payments portfolio.
In this role, you will define and execute a visionary strategy to scale our bill payments ecosystem, driving adoption, seamless user experiences, and industry-leading transaction success rates.

The Role & Responsibilities
1. Product Strategy & Vision
• Define the Roadmap: Set the product vision and strategy for Airtel’s BBPS and utility payments ecosystem across the Airtel Thanks App and Airtel Payments Bank.
• Market Analysis: Conduct continuous market research to identify emerging trends in the Indian fintech space, competitor strategies, and recent biller category opportunities.
• Business Impact: Own the P&L; and key business metrics for the BBPS portfolio,



including Total Payment Volume (TPV), active transacting users, and transaction success rates.

2. Product Development & Execution
• End-to-End Lifecycle: Drive the full product lifecycle from ideation and PRD creation to development, testing, and deployment.
• Agile Collaboration: Work closely with cross-functional teams, including Engineering, Design, Analytics, Customer Experience (CE), and Network teams, to deliver high-quality digital solutions with high velocity.
• Platform & API Architecture: Collaborate with engineering architects to build scalable, highly available API integrations with NPCI and BBPOUs.

3. Ecosystem & Stakeholder Management
• Partner Management: Act as the primary point of contact for external stakeholders including NPCI, biller partners, and financial institutions to ensure regulatory compliance and smooth operational workflows.
• Grievance Management: Design and

📌 Product Manager (Gurugram)
🏢 Airtel Digital
📍 Gurugram