Senior Business Analyst - Insurance Domain

Years of Experience: 8-10 Years

Job Summary: We are seeking a highly skilled Senior Business Analyst with extensive experience in the insurance domain. The ideal candidate will engage with stakeholders to gather requirements, document business processes, and support digital transformation initiatives. This role requires a robust understanding of insurance workflows, regulatory compliance, and the ability to translate business needs into functional specifications.

Key Responsibilities

Business Analysis & Requirement Gathering: Engage with business stakeholders (underwriters, claims, operations, finance teams) to understand requirements. Conduct workshops, interviews, and requirement elicitation sessions. Document BRDs, FRDs, user stories, use cases, and process flows. Perform gap analysis between current and target-state processes.
Insurance Domain Expertise: Work across key insurance value chain areas including policy administration, underwriting workflows, claims processing, and billing & collections.



Ensure alignment with regulatory and compliance requirements. Support ESG, risk, and reporting-related initiatives where applicable.
Solution Design & Stakeholder Management: Translate business requirements into functional specifications. Collaborate with solution architects and development teams. Facilitate stakeholder sign-offs and manage expectation alignment. Support product owners in backlog prioritization in Agile environments.
Process Optimization & Transformation: Identify automation and optimization opportunities. Drive digital transformation initiatives (AI/Automation/Workflow). Recommend improvements in operational efficiency, turnaround time, and cost.
Testing & UAT Support: Define test scenarios, review test cases, and validate functional outputs. Support User Acceptance Testing (UAT). Ensure requirements traceability and defect resolution.
Documentation & Governance: Maintain high-quality documentation stand

📌 SENIOR PRODUCT ANALYST (Bengaluru)
🏢 Happiest Minds Technologies
📍 Bengaluru